PERRYVILLE, Mo. — Miracle-Ear of Southeast Missouri was recognized by Miracle-Ear with its 12th Platinum Club award during the hearing aid corporation’s annual convention Thursday night in Punta de Mita, Mexico.
Miracle-Ear presents Platinum Club honors annually to franchises across the country in different size categories. The award acknowledges franchises who excel in market penetration, customer growth, customer satisfaction, staff education, and operational excellence. Miracle Ear of Southeast Missouri finished 2023 as the No. 1 franchise in the Medium size group in the Platinum Club index.
“We are honored to accept this award on behalf of the 15 employees across our franchise,” said Managing Partner Molly Hill Ford “We feel we have the absolute best team in the industry and it is incredibly rewarding to have Miracle-Ear validate that through this award.”
Hill Ford said this year’s honor is particularly special because the company was able to show solid growth despite dedicating significant time and energy to hosting a major charitable event over the summer. M-E of Southeast Missouri partnered with the Miracle-Ear Foundation in August to host the Missouri Bootheel Miracle-Mission — a weeklong event during which 159 individuals were fit with no-cost hearing aids in Poplar Bluff and Kennett.
“Closing several of our stores for a week to support this event was a scary proposition,” said Hill Ford. “But in the end the risk was worth the reward. The Mission was a life changing event for our entire team and we still ended the year ahead of last year.”
Miracle-Ear of Southeast Missouri is a locally-owned franchise that has been serving the region for more than 30 years with locations in Cape Girardeau, Farmington, Jackson, Perryville, Poplar Bluff, Potosi, Ste. Genevieve, Sikeston, and Kennett. Anyone interested in getting a free local hearing evaluation can call 1-877-469-3277.