CHICAGO, Illinois – Local hospitals in Randolph County, Illinois and Perry and Ste. Genevieve Counties in Missouri are among 350 hospitals nationwide to receive five stars for nurse communication according to a leading hospital ratings firm.
Becker’s compiled the list of the best hospitals for nurse communication in each state using Hospital Consumer Assessment of Healthcare Providers and Systems data from CMS.
CMS shares 10 HCAHPS star ratings based on publicly reported HCAHPS measures. The nurse communication star rating combines data from three HCAHPS survey questions and summarizes how well patients feel that their nurses explained things clearly, listened carefully to the patient, and treated the patient with courtesy and respect.
The star rating is based on survey data collected from hospital patients in the calendar year 2022. The figures are from CMS’ Provider Data Catalog and were released Nov. 8. Asterisks denote that CMS included a footnote about the organization’s data, which are summarized below.
Sparta Community Hospital in Sparta, Illinois and Mercy Hospital Perry (then Perry County Memorial Hospital) in Perryville and Ste. Genevieve County Memorial Hospital in Ste. Genevieve, both in Missouri are on the list.
The hospitals that received five stars for nurse communication in every state:
Alabama
Fayette Medical Center
Jack Hughston Memorial Hospital (Phenix City)
St. Vincent’s Chilton (Clanton )
Alaska
Joint Base Elmendorf-Richardson (Anchorage)*
Peacehealth Ketchikan Medical Center
South Peninsula Hospital (Homer)
Arizona
Arizona Orthopedic and Surgical Specialty Hospital (Chandler)
Arizona Spine and Joint Hospital (Mesa)
Mayo Clinic Hospital (Phoenix)
Oasis Hospital (Phoenix)
Western Regional Medical Center (Goodyear)
Arkansas
Arkansas Heart Hospital (Little Rock)
Arkansas Heart Hospital-Encore (Bryant)
Arkansas Surgical Hospital (North Little Rock)
Chambers Memorial Hospital (Danville)
Fayetteville VA Medical Center
Northwest Health Physicians Specialty Hospital (Fayetteville)
California
Adventist Health Tehachapi Valley
Docs Surgical Hospital (Los Angeles)
Fresno Surgical Hospital
Mammoth Hospital (Mammoth Lakes )
Mark Twain Medical Center (San Andreas)
Mercy Medical Center Of Mount Shasta
Tahoe Forest Hospital (Truckee)
Colorado
Animas Surgical Hospital (Durango)
Eastern Rio Blanco County Health Service District (Meeker )
St. Anthony Summit Medical Center (Frisco)
Va Eastern Colorado Healthcare System (Aurora)
Connecticut
West Haven VA Medical Center
Georgia
Elbert Memorial Hospital (Elberton)
Morgan Medical Center (Madison)*
Piedmont McDuffie (Thomson)
Southeastern Regional Medical Center (Newnan)
Idaho
St. Luke’s Wood River Medical Center (Ketchum)
Gritman Medical Center (Moscow)*
Illinois
Crawford Memorial Hospital (Robinson)
Hammond Henry Hospital (Geneseo)
Jersey Community Hospital (Jerseyville)
Memorial Hospital (Carthage)
Midwestern Regional Medical Center (Zion)
Midwest Medical Center (Galena)
Salem Township Hospital
Sparta Community Hospital
St. Joseph’s Hospital (Breese)
St. Joseph’s Hospital (Highland)
St. Joseph Memorial Hospital (Murphysboro)
Wabash General Hospital (Mount Carmel)
Indiana
Adams Memorial Hospital (Decatur)
Cameron Memorial Community Hospital (Angola)
Franciscan Health Crawfordsville
Greene County General Hospital (Linton)
Harrison County Hospital (Corydon)
Northwest Health-Starke (Knox)
OrthoIndy Hospital (Indianapolis)
Pinnacle Hospital (Crown Point)
Unity Physicians Hospital (Mishawaka)
Iowa
Methodist Jennie Edmundson (Council Bluffs)
Iowa City VA Medical Center
Lakes Regional Healthcare (Spirit Lake)
Grinnell Regional Medical Center
Iowa Specialty Hospital-Belmond
Iowa Specialty Hospital-Clarion
Jones Regional Medical Center (Anamosa)
Veterans Memorial Hospital (Waukon)
Waverly Health Center
Sioux Center Health
Kossuth Regional Health Center (Algona)
Burgess Health Center (Onawa)
Cherokee Regional Medical Center
Greater Regional Medical Center (Creston)
Winneshiek Medical Center (Decorah)
Buena Vista Regional Medical Center (Storm Lake)
Kansas
Amberwell Atchison Association
Clay County Medical Center (Clay Center)
Kansas City Orthopaedic Institute (Leawood)
Kansas Heart Hospital (Wichita)
Kansas Surgery & Recovery Center (Wichita)
Manhattan Surgical Hospital
Mercy Specialty Hospital Southeast Kansas (Galena)
Neosho Memorial Regional Medical Center (Chanute)
Republic County Hospital (Belleville)
Salina Surgical Hospital
Smith County Memorial Hospital (Smith Center)
William Newton Hospital (Winfield)
Kentucky
Marcum and Wallace Memorial Hospital (Irvine)
Owensboro Health Muhlenberg Community Hospital (Greenville)
Rockcastle County Hospital (Mount Vernon)
Saint Joseph Berea
Louisiana
Avala (Covington)
Byrd Regional Hospital (Leesville)
Christus Central Louisiana Surgical Hospital (Alexandria)*
Claiborne Memorial Medical Center (Homer)
Cypress Pointe Surgical Hospital (Hammond)
Franklin Medical Center (Winnsboro)
Lafayette Surgical Specialty Hospital
Ochsner American Legion Hospital (Jennings)
Ochsner St. Anne General Hospital (Raceland)
Ochsner St. Martin Hospital (Breaux Bridge)
Our Lady of the Angels Hospital (Bogalusa)
Our Lady of the Lake Surgical Hospital (Slidell)
Savoy Medical Center (Mamou)
St. Charles Parish Hospital (Luling)
Surgical Specialty Center Of Baton Rouge
The Spine Hospital of Louisiana (Baton Rouge)
Maine
Millinocket Regional Hospital
Northern Maine Medical Center (Fort Kent)
Redington Fairview General Hospital (Skowhegan)
Stephens Memorial Hospital (Norway)
Togus VA Medical Center (Augusta)
Maryland
Garrett Regional Medical Center (Oakland)
Massachusetts
Brigham And Women’s Hospital (Boston)
Fairview Hospital (Great Barrington)
Martha’s Vineyard Hospital (Oak Bluffs)
Massachusetts Eye and Ear Infirmary (Boston)
Massachusetts General Hospital (Boston)
Nantucket Cottage Hospital
New England Baptist Hospital (Boston)
Michigan
Ascension River District Hospital (East China)
Bell Hospital (Ishpeming)
Charlevoix Area Hospital
Chelsea Hospital
Forest Health Medical Center (Ypsilanti)
Karmanos Cancer Center (Detroit)
MyMichigan Medical Center Clare
OSF St. Francis Hospital & Medical Group (Escanaba)
Saint Mary’s Standish Community Hospital
Sparrow Carson Hospital (Carson City)
Sparrow Clinton Hospital (Saint Johns)
UP Health System-Portage (Hancock)
VA Ann Arbor Healthcare System
Minnesota
Centracare Health-Monticello
Centracare Health System-Melrose Hospital
Community Memorial Hospital (Cloquet)
Essentia Health Duluth
Fairview Northland Regional Hospital (Princeton)
Glencoe Regional Health Services
Lake Region Healthcare Corp. (Fergus Falls)
Lakeview Memorial Hospital (Stillwater)
Lakewood Health System (Staples)
Mayo Clinic Health System-New Prague
Mayo Clinic Hospital Rochester
New Ulm Medical Center
Owatonna Hospital
River’s Edge Hospital & Clinic (St. Peter)
Riverview Hospital (Crookston)
Riverwood Healthcare Center (Aitkin)
St. Gabriel’s Hospital (Little Falls)
Stevens Community Medical Center (Morris)
United Hospital District (Blue Earth)
Welia Health (Mora)
Mississippi
Baptist Memorial Hospital Union County (New Albany)
Keesler Medical Center (Biloxi)
Merit Health Women’s Hospital (Flowood)
Missouri
Barnes-Jewish West County Hospital (Creve Coeur)
Cass Regional Medical Center (Harrisonville)
Cox Barton County Hospital (Lamar)
Cox Monett Hospital (Monett)
Freeman Neosho Hospital
Hedrick Medical Center (Chillicothe)
Perry County Memorial Hospital (Perryville)
SSM Health St. Francis Hospital-Maryville
Ste. Genevieve County Memorial Hospital (Sainte Genevieve)
Montana
Bitterroot Health-Daly Hospital (Hamilton)
Community Hospital of Anaconda
Logan Health-Whitefish
Sidney Health Center
VA Montana Healthcare System (Fort Harrison)
Nebraska
Avera St. Anthony’s Hospital (O’neill)
Boone County Health Center (Albion)
CHI Health Midlands (Papillion)
CHI Health Nebraska Heart (Lincoln)
Community Medical Center (Falls City)
Midwest Surgical Hospital (Omaha)
Nebraska Orthopaedic Hospital (Omaha)
Phelps Memorial Health Center (Holdrege)
St. Francis Memorial Hospital (West Point)
The Nebraska Methodist Hospital (Omaha)
York General Hospital (York)
New Hampshire
Alice Peck Day Memorial Hospital (Lebanon)
Cottage Hospital (Woodsville)
New Jersey
St. Luke’s Warren Hospital (Phillipsburg)
New Mexico
Artesia General Hospital
New York
Adirondack Medical Center-Saranac Lake
VA Hudson Valley Healthcare System (Montrose)
Mather Hospital (Port Jefferson)
Hospital for Special Surgery (New York City)
North Carolina
North Carolina Specialty Hospital (Durham)
Novant Health Medical Park Hospital (Winston-Salem)
Davie Medical Center (Bermuda Run)
Cape Fear Valley Hoke Hospital (Raeford)
Asheville-Oteen VA Medical Center
The Outer Banks Hospital (Nags Head)
North Dakota
Fargo VA Medical Center
CHI St. Alexius Health Devils Lake
Ohio
Crystal Clinic Orthopaedic Center (Akron)
Institute for Orthopaedic Surgery (Lima)
Kettering Health Troy
Lake Health Beachwood Medical Center (Beachwood)
Madison Health (London)
Magruder Hospital (Port Clinton)
Mccullough-Hyde Memorial Hospital (Oxford)
Memorial Hospital (Fremont)
Mercy Health – Defiance Hospital (Defiance)
Mount Carmel New Albany Surgical Hospital
ProMedica Defiance Regional Hospital
Selby General Hospital (Marietta)
Surgical Hospital at Southwoods (Youngstown)
University Hospitals Samaritan Medical Center (Ashland)
Wright-Patterson Medical Center (Wright-Patterson Air Force Base)
Wyandot Memorial Hospital (Upper Sandusky)
Oklahoma
Bailey Medical Center (Owasso)
Chickasaw Nation Medical Center (Ada)
Choctaw Nation Health Services Authority (Talihina)
Claremore Indian Hospital
Muskogee Va Medical Center (Muskogee)
Oklahoma Center for Orthopaedic & Multi-Specialty Hospital (Oklahoma City)
Oklahoma Heart Hospital (Oklahoma City)
Oklahoma Heart Hospital South (Oklahoma City)
Oklahoma Surgical Hospital (Tulsa)
OneCore Health (Oklahoma City)
Summit Medical Center (Edmond)
Tulsa Spine & Specialty Hospital
Oregon
Good Shepherd Medical Center (Hermiston)
Peace Harbor Medical Center (Florence)
Providence Hood River Memorial Hospital
Samaritan Albany General Hospital (Albany)
Samaritan Lebanon Community Hospital
Samaritan Pacific Community Hospital (Newport)
Pennsylvania
Advanced Surgical Hospital (Washington)
AHN Emerus Westmoreland (Greensburg)*
Clarion Hospital
Edgewood Surgical Hospital (Transfer)
Evangelical Community Hospital (Lewisburg)
Geisinger Jersey Shore Hospital
Geisinger St. Luke’s Hospital (Orwigsburg)
Hospital of the University of Pennsylvania (Philadelphia)
James E. Van Zandt VA Medical Center (Altoona)
Lebanon VA Medical Center
OSS Orthopaedic Hospital (York)
Physicians Care Surgical Hospital (Royersford)
Punxsutawney Area Hospital
Rothman Orthopaedic Specialty Hospital (Bensalem)
Surgical Institute of Reading (Wyomissing)
UPMC Lock Haven
UPMC Muncy
South Carolina
Newberry County Memorial Hospital
McLeod Health Clarendon (Manning)
Charleston VA Medical Center
South Dakota
Brookings Health System
VA Black Hills Healthcare System Fort Meade
Sioux Falls VA Medical Center
Dunes Surgical Hospital (Dakota Dunes)
Sioux Falls Specialty Hospital
Black Hills Surgical Hospital (Rapid City)
Avera Heart Hospital of South Dakota (Sioux Falls)
Tennessee
Unity Medical Center (Manchester)
Henderson County Community Hospital (Lexington)
Wayne Medical Center (Waynesboro)
Claiborne Medical Center (Tazewell)
Baptist Memorial Hospital Tipton (Covington)
DeKalb Community Hospital (Smithville)
Mountain Home VA Medical Center
Riverview Regional Medical Center (Carthage)
Texas
Ascension Seton Edgar B. Davis (Luling)
Baptist Neighborhood Hospital (San Antonio T)
Baylor Scott & White Heart and Vascular Hospital-Dallas
Baylor Scott & White Medical Center Uptown (Dallas)
Baylor Scott & White Orthopedic And Spine Hospital (Arlington)
Baylor Scott & White Surgical Hospital at Sherman
Baylor Scott & White Texas Spine & Joint Hospital (Tyler)
Baylor Scott & White The Heart Hospital-Plano
Christus Mother Frances Hospital Sulphur Springs
Foundation Surgical Hospital of San Antonio
Hill Country Memorial Hospital (Fredericksburg)
Hill Regional Hospital (Hillsboro)
Houston Physicians’ Hospital (Webster)
Memorial Hermann Surgical Hospital Kingwood
Quail Creek Surgical Hospital (Amarillo)
South Texas Spine and Surgical Hospital (San Antonio)
South Texas Surgical Hospital (Corpus Christi)
St. Mark’s Medical Center (La Grange)
Texas Health Center for Diagnostics & Surgery (Plano)
Texas Health Harris Methodist Hospital Southlake
Texas Health Heart & Vascular Hospital Arlington
Texas Health Presbyterian Hospital Kaufman
Texas Institute for Surgery at Presbyterian Hospital (Dallas)
Texas Orthopedic Hospital (Houston)
The Heart Hospital Baylor Denton
The Physicians Centre Hospital (Bryan)
Tops Surgical Specialty Hospital (Houston)
Ut Health East Texas Quitman Hospital
Wilbarger General Hospital (Vernon)*
Utah
The Orthopedic Specialty Hospital (Murray)
Park City Hospital
Central Valley Medical Center (Nephi)
Heber Valley Hospital (Heber City)
Vermont
Southwestern Vermont Medical Center (Bennington)
White River Junction VA Medical Center
Virginia
Russell County Hospital (Lebanon)
Buchanan General Hospital (Grundy)
Page Memorial Hospital (Luray)
Rappahannock General Hospital (Kilmarnock)
Washington
Spokane VA Medical Center
Pullman Regional Hospital
West Virginia
Beckley VA Medical Center
Boone Memorial Hospital (Madison)
Clarksburg VA Medical Center
Grant Memorial Hospital (Petersburg)
Huntington VA Medical Center
Jackson General Hospital (Ripley)
Martinsburg VA Medical Center
Plateau Medical Center (Oak Hill)
St. Joseph’s Hospital of Buckhannon
Valley Health War Memorial Hospital (Berkeley Springs)
Welch Community Hospital
Wisconsin
Amery Hospital & Clinic
Columbus Community Hospital
Crossing Rivers Health Medical Center (Prairie Du Chien)
Door County Medical Center (Sturgeon Bay)
Edgerton Hospital and Health Services (Edgerton)
Essentia Health St. Mary’s Hospital-Superior
Hayward Area Memorial Hospital
Ladd Memorial Hospital (Osceola)*
Madison VA Medical Center
Mayo Clinic Health System-Northland (Barron)
Mayo Clinic Health System-Red Cedar (Menomonie)
Memorial Medical Center (Ashland)
Midwest Orthopedic Specialty Hospital (Franklin)
Milwaukee VA Medical Center
OakLeaf Surgical Hospital (Altoona)
Orthopaedic Hospital of Wisconsin (Glendale)
Richland Hospital (Richland Center)
River Falls Area Hospital
Sauk Prairie Hospital (Prairie Du Sac)
Southwest Health Center (Platteville)
Stoughton Hospital Association
Thedacare Medical Center-Waupaca
The Monroe Clinic
Tomah Memorial Hospital
Upland Hills Health (Dodgeville)
Watertown Memorial Hospital
Waupun Memorial Hospital
Westfields Hospital and Clinic (New Richmond)*
Wyoming
Summit Medical Center (Casper)
Cheyenne VA Medical Center
Memorial Hospital Of Converse County (Douglas)
Star Valley Medical Center (Afton)
* There were discrepancies in the data collection process.